Privacy Policy for The Workplace Wellbeing Consultancy
Effective Date: 16th March 2026
At The Workplace Wellbeing Consultancy, your privacy is important to us. This Privacy Policy explains how we collect, use, store and protect your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
By using our services or visiting our website, you agree to the terms of this Privacy Policy.
Who We Are
The Workplace Wellbeing Consultancy provides coaching, consultancy, workplace wellbeing and related professional services.
Data Controller:
The Workplace Wellbeing Consultancy
Email: belinda@workplacewellbeingconsultancy.co.uk
Website: workplacewellbeingconsultancy.co.uk
As a remote service-based business where we also travel to client premises, we do not publish a business address.
The Information We Collect
We may collect and process the following personal information:
- Name and contact details
- Email address and telephone number
- Billing and payment information
- Information shared during coaching, consultancy or advisory sessions
- Health or wellbeing information where relevant and voluntarily disclosed
- Business, organisational or employment-related information
- Information gathered through workplace wellbeing assessments, surveys, consultations or research activities
- Feedback, evaluation responses and information provided to help assess the impact and effectiveness of services
- Website usage information through cookies and analytics
- Correspondence via email, contact forms or social media
How We Use Your Information
We use your information to:
- Provide integrated coaching, consultancy and workplace wellbeing services
- Respond to enquiries and communicate with you
- Arrange appointments and manage bookings
- Maintain confidential client and organisational records
- Process payments and invoices
- Support data-informed research, evaluation and service improvement activities
- Gather insight into workplace wellbeing needs and experiences to help organisations develop wellbeing strategies and interventions
- Analyse data to evaluate outcomes, measure impact and improve the quality and effectiveness of our services
- Produce reports, summaries or recommendations for organisations using aggregated or anonymised information wherever appropriateImprove our services and website
- Meet legal, ethical and professional obligations
- Send occasional service updates or relevant information where consent has been provided.
Where information is collected for research, evaluation or organisational development purposes, this will be explained clearly at the point of collection. Personal information will only be used for these purposes where there is a lawful basis to do so, and where appropriate, data will be anonymised or combined so that individuals cannot be identified.
Legal Basis for Processing
Under UK GDPR, we rely on the following lawful bases for processing personal information:
- Performance of a contract
- Legitimate interests, including improving services, evaluating impact, supporting organisational development and conducting evidence-based workplace wellbeing research
- Legal obligations
- Consent, where required
- Provision of health or wellbeing-related support where applicable
Where special category data, such as health or wellbeing information, is processed, this will only be done where an appropriate lawful condition applies under UK GDPR.
You may withdraw consent at any time where consent is the lawful basis used.
Confidentiality
Coaching and consultancy activities are treated confidentially. Information shared during sessions is stored securely and handled with appropriate care. Personal information will not be disclosed to third parties unless:
- Where required by law
- Where there is a serious risk of harm to yourself or others
- Where there are safeguarding concerns
- Where disclosure is required by a professional or regulatory body
- Where information has been agreed for use as part of organisational evaluation, research or reporting activities, with appropriate safeguards in place
Where organisational assessments, surveys or evaluations are undertaken, information will normally be reported in an aggregated or anonymised format to protect individual confidentiality. Any limits to confidentiality and the handling of information will be discussed clearly with participants.
How We Store Your Information
We take reasonable steps to protect your personal information and store it securely using password-protected systems and secure digital storage.
Information collected through coaching, consultancy, research, evaluation or workplace wellbeing activities is retained only for as long as necessary for legal, professional, research, evaluation and business purposes.
Where data is used for evidence-based research, evaluation or organisational insight, appropriate measures will be taken to minimise identification of individuals and ensure information is handled securely and responsibly.
Sharing Your Information
We do not sell your personal information.
We may share limited information with trusted third-party providers where necessary for business operations, such as:
- Payment processors
- Accountants or legal advisors
- Secure online booking or video platforms
- IT and website service providers
All third parties are expected to handle your information securely and lawfully.
Your Rights
Under UK data protection law, you have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of your information
- Restrict or object to processing
- Withdraw consent where applicable
- Request transfer of your data
- Lodge a complaint with the Information Commissioner’s Office (ICO)
For more information, visit the Information Commissioner’s Office.
Cookies and Website Data
Our website may use cookies and analytics tools to improve user experience and understand website usage.
You can manage cookie preferences through your browser settings.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.
Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
Contact
If you have any questions about this Privacy Policy or how your information is handled, please contact Data controller, Belinda Joseph-Pirame at belinda@workplacewellbeingconsultancy.co.uk